Frequently Asked Questions

Everything you want to know about Low Cost Power answered plainly, without jargon.

💡 The Basics

What exactly is Low Cost Power?+

Low Cost Power is a free electricity rate monitoring service. We watch our partners' electricity supply rates in your area and notify you when we find a rate that meets or beats what your utility company charges, then we handle the supplier switch for you.

Think of us as a personal shopper for your electricity supply. You sign up once, and we do the work of finding better rates on your behalf, indefinitely.

Is Low Cost Power really free?+

Yes, completely. Low Cost Power earns compensation from our partner suppliers, not from you. There are no enrollment fees, no monthly charges, and no hidden costs of any kind.

Our business model only works when we find you real savings, so our incentives are entirely aligned with yours.

Are there any hidden fees or strings attached?+

No hidden fees. No strings. The service is transparent by design. We'll always tell you what rate we're moving you to before making any changes, and the plans we source carry no early termination fees.

Who is behind Low Cost Power?+

Low Cost Power is an energy concierge service. Our team has deep expertise in the energy markets of Pennsylvania, New Hampshire and New Jersey. We're committed to helping consumers access fair electricity supply rates through the power of deregulation.

⚡ Your Service

Will my power go out when I switch suppliers?+

Absolutely not. Your electricity service will not be interrupted in any way, not even for a second. Your local utility company continues to deliver electricity to your home exactly as before.

The switch happens administratively in the background. You won't notice a thing except a lower supply rate on your bill.

Will I still deal with my utility company?+

Yes. Your local utility company continues to fully manage your account — including meter readings, maintenance, repairs, and billing. You may see your new electricity supplier listed on your bill, but the relationship with your utility doesn't change.

Who do I call if my power goes out?+

Always call your local utility company for outages or any service issues. Their number is listed on your monthly bill and doesn't change. For questions about your supply rate or Low Cost Power account, our team is here for you at 1-844-339-0267.

What will I see on my electricity bill after switching?+

Your billing experience stays largely the same. You'll still receive a bill from your utility company. The main difference is that your electricity supplier may be listed differently showing the competitive supplier rather than the utility's default supply option.

What if I move to a new address?+

If you move within the same utility service area, you may be able to keep your current arrangement. Please contact us and we'll help you navigate the transition. You can reach our team at support@mylowcostpower.com or 1-844-339-0267.

💰 Savings & Rates

How much can I save?+

Savings depend on your electricity usage and current market rates, both of which vary throughout the year. We cannot guarantee a specific savings amount, as markets fluctuate.

What we can guarantee is our goal: we will only switch you to a rate that meets or beats your utility's current price-to-compare.

How do I know you're finding the best deal?+

We compare available rates from our partner suppliers in your area against your utility's published price-to-compare. If we find a rate that meets or beats it, we notify you with full details: rate, supplier name, and estimated savings before anything changes.

What if rates go back up after I switch?+

We keep monitoring. If the rate you're on is no longer the best option, we'll look for a better one and notify you. Our goal is to keep you on a competitive rate over time not just once.

The plans we source have no early termination fees, so switching again is never a problem.

Will I always be switched to a lower rate?+

Not necessarily every month. Market conditions change, and there may be periods when no supplier can beat your utility's rate. In that case, we won't switch you and we'll tell you that we're still watching. We never move you to something more expensive.

🔄 The Switch

How long does a supplier switch take?+

Each utility is different, but a supplier switch typically takes effect within 1–2 billing cycles after it's processed. During that time, your service continues without interruption.

Are there early termination fees?+

The supply plans sourced through Low Cost Power do not have early termination fees.

However, if you already have a supply contract with a different supplier before signing up, that contract may include exit fees. We strongly recommend reviewing any existing supplier contracts before enrolling.

Can I cancel or opt out at any time?+

Yes. There's no long-term commitment to use Low Cost Power's service. Contact our team and we'll help you with any changes to your account.

Are you just collecting my personal information?+

No. We collect only the information needed to identify which competitive electricity rates are available in your service area and to complete the supplier switch on your behalf. We do not sell your data, add you to unrelated marketing lists, or share your information with parties not involved in your rate switch.

You can cancel your enrollment at any time. When you do, we stop all monitoring and will not contact you further unless you reach out to us first.

Why does the sign-up form reference multiple companies in the consent language?+

The consent language references the companies that may be involved in your electricity supplier switch. State regulations require us to disclose all licensed energy suppliers and authorized service providers who may play a role in completing your rate change.

This does not mean you will receive marketing communications from unrelated companies. If you have questions about any specific language in the consent form, call us at 1-844-339-0267 and we will walk you through it plainly before you sign up.

📍 Eligibility

What states does Low Cost Power currently serve?+

Low Cost Power currently serves residents in Pennsylvania, New Hampshire and New Jersey . We are actively working to expand service to additional deregulated states.

If you're not in one of these states, fill out our contact form and we'll notify you the moment we expand to your area.

Do I need to have an active electricity account?+

Yes. An active residential electricity account with a utility company in Pennsylvania, New Hampshire or New Jersey is required to enroll in the Low Cost Power service.

Can businesses use Low Cost Power?+

Low Cost Power is primarily designed for residential customers. If you have a business electricity account and are interested in rate monitoring, please contact us and we'll discuss your situation directly.

🔓 Understanding Deregulation

What is energy deregulation?+

Energy deregulation refers to the process of removing government controls over parts of the energy market, allowing consumers to choose their electricity supplier rather than being automatically assigned one by their local utility company.

Think of it like cell phone providers: instead of being stuck with one company, you can choose among multiple providers based on price, terms, and service.

Is my state deregulated?+

Low Cost Power currently operates in Pennsylvania, New Hampshireand New Jersey, all of which have deregulated electricity markets. Not all states have deregulated energy markets, which is why our service is limited to states where consumers have the legal right to choose their supplier.

What is the "price to compare"?+

The price to compare (PTC) is the rate your utility company publishes so that consumers can evaluate whether a competitive supplier offers a better deal. It's the benchmark we use when monitoring rates on your behalf.

We only recommend switching to a supplier if their rate meets or beats this published benchmark.

What is "Rate Shield" and how does it work?+

Rate Shield is our price-match guarantee. It means we will only switch your supplier to a rate that meets or beats your utility's current price to compare. You will never be switched to a rate higher than what your utility charges. If nothing better is available in your area, we do nothing and keep monitoring.

Are the suppliers you work with reputable?+

Yes. We only work with licensed, reputable electricity suppliers who operate legally in the deregulated markets we serve. All suppliers must be approved by the relevant state public utilities commission to operate.

We're happy to talk you through it.

Don't see your question above? Reach out — our team is friendly and knowledgeable.